At All India Warehouse, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you interact with our website or use our services.

1. Information we collect:

a. Device Information:

When you visit our website, we automatically collect certain information about your device, including:

  • Web browser type and version

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages visited, time spent, and navigation paths

  • Referring websites or search terms

  • Interactions with the website (clicks, scrolling, etc.)

This information is referred to as Device Information.

We collect Device Information using the following technologies:

  • Cookies – Small data files stored on your device. Learn more at www.allaboutcookies.org.

  • Log files – Records of actions on the website, including IP, browser type, ISP, referring/exit pages, and timestamps.

  • Web beacons/pixels/tags – Small electronic files that track user behavior on the site.

b. Order and Transaction Information:

When you make a purchase or submit a request, we collect:

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

  • Payment information (processed via secure gateways)

We call this Order Information.

c. Personal Information:

Together, Device Information and Order Information are referred to as Personal Information in this policy.

If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). This includes data minimization, purpose limitation, and ensuring lawful grounds such as consent, contract performance, and legitimate interest.

2. How we use your Personal Information:

We use your Personal Information to:

  • Process and fulfill orders and service requests

  • Communicate with you regarding transactions or service updates

  • Screen for fraud and ensure secure transactions

  • Improve and optimize our website and services

  • Conduct analytics to understand user behavior and marketing effectiveness

  • Send updates, offers, and promotions (based on your preferences)

3. Sharing Your Personal Information:

We do not sell your personal data. We may share your information with:

  • Technology service providers (e.g., hosting, analytics, and payment gateways)

  • Government authorities as required by law or regulation

  • Marketing and advertising platforms, to deliver relevant content

  • Logistics and delivery partners to fulfill your service or order

Examples of partners include:

You can opt out of Google Analytics: Google Opt-Out Tool

4. Behavioural Advertising:

We may use your Personal Information to deliver tailored advertisements. To opt out of targeted ads:

5. Do Not Track Signals:

Our website currently does not respond to “Do Not Track” signals, but we do honor cookie preferences set by you.

6. Your Rights:

Under applicable laws including the Digital Personal Data Protection Act, 2023 (India) and the GDPR (for EEA residents), you have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent at any time

  • Object to or restrict processing

  • Request data portability (for EEA users)

  • Lodge a complaint with a supervisory authority (for EEA users)

To exercise any of these rights, please contact us at care@allindiawarehouse.in.

If you are a resident of the European Economic Area (EEA), you also have the right to data portability and to lodge complaints with a supervisory authority.

7. Data Retention:

We retain Order Information and other personal data for as long as required:

  • To fulfill the purposes it was collected for

  • To comply with tax and legal obligations (up to 8 years)

  • For dispute resolution and audit purposes

You may request deletion of your data, subject to applicable retention requirements.

8. Minors:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy:

We may update this Privacy Policy periodically to reflect legal, operational, or technological changes. Updated versions will be posted with the “Last Updated” date.

10. Contact Us:

For GDPR-specific concerns, please include “GDPR Request” in the subject line of your email.

For questions or concerns about your privacy or this policy, please contact:

Privacy Officer
All India Warehouse

11/53D, near Kathipara Flyover, 1, 1st St, Sripuram Colony, St.Thomas Mount, Chennai, Tamil Nadu 600016

View our location on map

Email: care@allindiawarehouse.in

Phone: +91 9884012341